SAMPLE #64 WRITING TASK[GT]

SAMPLE #64 WRITING TASK 1(20 MINS)(AT LEAST 150 WORDS)(GENERAL TRAINING)

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.Write a letter to your manager. In your letter

• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved

Begin your letter as follows: Dear.......,

SAMPLE ANSWER:

A number of visitors expressed their dissatisfaction with our company's reception area due to the face that it is not spacious and overcrowded. What is more, there are not enough desks to fill in the various forms. In addition, only one receptionist can be addressed to with a great number of questions which leads to the place being overcrowded.

Needless to say, the area where visitors arrive is extremely important as it is the image of a company and gives the first impression of the organization.Taking everything into consideration, it is highly recommended to widen the reception area by using the room next to it.

Moreover, it would be beneficial to equip the place with an additional feature for visitors to use. Finally, hiring a second receptionist would be definitely advantageous.

I am looking forward to the changes being implemented.

Yours Sincerely,
Thomas Dull.(150 words, Band 6.5)

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click here for SAMPLE #63[GT/AC]          OR           click here for SAMPLE #65[GT]

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